If you want to return the items, we kindly ask that you first submit the “RMA request”. All returns must be accompanied by an approved RMA from InHand. Refunds will be processed after InHand receives and inspects the returned items.
To apply for refunds or exchanges, the return request should be submitted within 30 days after you received the products. For eligible items, repair requests should be submitted within the warranty period to enjoy free repairs. In case the warranty period expires, repairs can still be offered but a certain fee will be charged case by case.
The items must be returnable or have an authorized warranty period to enjoy InHand return services. We provide a comprehensive maintenance policy to guarantee a satisfying experience of product usage. To review your item’s return eligibility and warranty period, please visit InHand Warranty Policy.
Click "Return Items You Ordered" below and fill in the "RMA request" to get started.
After approval, you will receive an email with our address and request ID.
Return the parcel to us. You can print the shipping label online if qualified for free return.
Once the parcel arrives, we will send your refund back to you.
InHand will inspect the items once received.
The replacement will be shipped out.
